Director, Customer & Trade Management

Company: Daiichi Sankyo
Location: Basking Ridge
Posted on: March 20, 2026

Job Description:

Job Description Job Title: Director, Customer & Trade Management Job Requisition ID: 1202 Posting Start Date: 3/17/26 At Daiichi Sankyo, we are united by a single purpose, to improve lives around the world through innovative medicines. With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders. Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society. Job Summary Reporting to the Sr. Director of Trade and Distribution Operations, the Director, Customer & Trade Management leads the development and execution of DSI distribution and channel strategies for its oncology and rare disease product portfolio while achieving contracting, access, and performance objectives with assigned national specialty distributor and specialty pharmacy accounts. The Director of Trade will work collaboratively with diverse members of Supply Chain, Commercial, and Corporate functions to achieve individual, group, and organizational goals. Responsibilities Strategic Account Management: Lead and advance strategic account relationships with assigned specialty distributor and specialty pharmacy customers. Develop and implement comprehensive account plans to align distribution strategies with brand objectives and patient access goals. Develop and lead negotiation strategies with Trade accounts that secure favorable market aligned terms, conditions, and fees for DSI and its products while ensuring optimal patient, HCP, and pharmacy experience when sourcing DSI medications Oncology Channel & Distribution Strategy: Engage directly with key customers, vendors, and internal stakeholders to identify new ways of addressing channel challenges and create win-win-win value for DSI, the account, and the patient and their provider. Develop, implement, and manage channel and account-based product distribution models aligned to Brand strategy, Market Access, and Finance goals. Models and solutions may include: o Order fulfillment and transportation models o Alternative distribution methods (e.g. direct distribution, drop-ship, other) o Limited or exclusive Specialty Pharmacy arrangements Accountable for channel performance, pull-through, inventory levels, and order patterns to ensure channel integrity and product availability. Cross-Functional Collaboration: Drive collaboration with home office teams (e.g. Supply Chain, Finance, Forecasting, Market Access, Brand Marketing, Sales Operations, and Legal) to address a broad range of customer or channel challenges and opportunities and ensure timely analysis, selection, and implementation of strategies and solutions. Partner with Patient Services and Field Reimbursement teams to ensure providers and patients have timely access to DSI products. Provide strategic insights and channel intelligence to support Commercial (e.g. Forecasting and Brand Marketing) planning initiatives in order to achieve channel readiness for new products launches and maintenance of appropriate inventory levels post launch. Partner with Regulatory, Compliance, and Quality teams to ensure all trade activities adhere to legal and industry standards. Business Analytics & Market Intelligence: Analyze trade partner data and distribution trends to inform strategic decisions and address barriers to access. Deliver regular performance reviews, including adherence to KPIs , to strategic accounts. Maintain expertise in oncology and rare disease market trends, evolving provider needs, and channel participants (Distributors, Pharmacies, PBMs, IDNs, GPOs, Community Oncology Providers, other). Qualifications Education Qualifications Bachelor's Degree required MBA preferred Experience Qualifications 10 or More Years overall related experience required 7 or More Years Demonstrated experience and proven success leading contract negotiations with (and managing) large commercial accounts, developing and implementing innovative distribution models and/or limited distribution networks, and collaborating with diverse stakeholders to resolve complex challenges in Pharmaceutical Managed Care, Trade, Supply Chain, or similar environments. required 7 or More Years Developing deep understanding of the oncology product lifecycle, including buy-and-bill and pharmacy benefit models, specialty pharmacy, white/brown/clear bagging, and patient access services and models. required 7 or More Years Building relationships with Trade and Channel participant executives that have enabled and driven successful strategic initiatives with aligned goals and shared value. requiredFamiliarity with REMS programs and cold chain logistics preferred Experience managing or collaborating with third-party logistics (3PL) providers preferred Travel Requirements Ability to travel up to 30% of the time. Travel requirements of at least 5-8 days per month and occasional weekend commitments. Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Salary Range: USD$180,880.00 - USD$271,320.00 Download Our Benefits Summary PDF Professionals

Keywords: Daiichi Sankyo, West Orange , Director, Customer & Trade Management, Sales , Basking Ridge, New Jersey