Senior Cloud Reliability Analyst

Company: Epicor
Location: Bensalem
Posted on: May 3, 2025

Job Description:

As a Senior Cloud Reliability Analyst at Epicor, you will be responsible for the daily operations and maintenance of customer systems. You will perform tasks associated with the deployment, monitoring, and maintenance of cloud applications, as well as mentor other members of the Cloud Reliability team.What you will be doing:

• Analyzing application logs and monitoring live production, acting on app log action items and live monitoring alerts.
• Providing support as a subject matter expert (SME) to groups outside the IT organization.
• Collaborating with development, operations, and infrastructure teams to develop sound automation solutions.
• Orchestrating the automation of web application deployments.
• Identifying opportunities to optimize and enable consistent automated deployments.
• Participating in and leading regular development meetings and high-level strategic meetings.What you will likely bring:
  • 5+ years of applicable experience and demonstrated success/knowledge.
  • 2+ years of specialized/industry experience.
  • Bachelor's degree (or equivalent experience).
  • Advanced knowledge of SQL.
  • Experience with Microsoft Azure, AWS, or similar technologies.
  • Experience with Microsoft Active Directory.
  • Ability to work on problems of moderate scope and troubleshoot various software applications.
  • Strong collaboration and influencing skills, with the ability to energize a cross-functional team.
  • Ability to work both independently and as part of a team to accomplish departmental goals.What could set you apart:
    • Experience with Azure App Services, Azure SQL, and Azure DevOps.
    • Proficiency in PowerShell scripting.
    • Experience with monitoring, maintaining, and patching server operations.
    • AWS experience is a plus.
    • Familiarity with Cosmo DB (Azure tool).#LI-MB2 #LI-HYBRIDAbout EpicorAt Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.We're Proactive, Proud, Partners.Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.Competitive Pay & Benefits
      • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
        • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
          • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
            • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
              • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
                • Global Mobility: Comprehensive support for international relocations and permanent residency processes.Equal Opportunities and Accommodations StatementEpicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.We are an equal-opportunity employer.Range:Minimum: $70,000 USD Maximum: $200,000 USDThe salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.Recruiter:Matthew Brady

Keywords: Epicor, West Orange , Senior Cloud Reliability Analyst, Professions , Bensalem, New Jersey