ODP Program Specialist

Company: Aging with Comfort Inc
Location: Reading
Posted on: June 1, 2025

Job Description:

ODP Program SpecialistAbout the Company: Aging with Comfort is a non-medical home care agency serving seniors and disabled adults across Pennsylvania. We strive to preserve the independence and quality of life for the individuals we serve, and to offer meaningful work opportunities for those we employ.Job Summary:The Program Specialist assists with the overall management of ODP homecare operations, including emphasis on best practice, quality improvement, and process improvement.Essential Duties and Responsibilities:

• Performs reviews of weekly and quarterly record reviews for Individual Support Plan (ISP)
• Assists in coordinating and reporting results for the ODP program
• Maintains relationships with and provides customer service to Service Coordinators, Case Managers, Individual Participants, and Staff
• Proactively communicates and collaborates with external customers to review services, support, and troubleshoots issues
• Creates and maintains best practices for the ODP program in conjunction with Community Outreach and Operations teams to grow the participant base
• Works independently under the supervision of Director of Branch Operations and Director of Regional Operations
• Identifies areas of improvement within staff training, services rendered and program as a whole
• Identifies, documents and communicates issues specific to a lack of progress towards outcomes established by the ISP/Program that impact the delivery of care
• Performs other duties as assigned/necessary
• Provide coordination & scheduling support for ODP clients
• Work with the onboarding team to recruit and identify staff for new clients
• Ensure new DSPs have completed necessary training and orientation processes prior to start of careMinimum Requirements:
  • Bachelor's Degree in Social Services or similar field strongly preferred
  • Minimum of one to three (1-3) years of experience in the Intellectual or Developmental Disability (IDD) field
  • Computer proficiency, including Microsoft Office is required
  • HHAeXchange platform experience preferred
  • Ability to reliably commute to local office and surrounding areas to complete home visits is required
    Monday-Friday 9am-5pm
    
    
    
    PI4809b99cc8a6-37248-37772923

Keywords: Aging with Comfort Inc, West Orange , ODP Program Specialist, Other , Reading, New Jersey