Team Manager

Company: Panera Bread
Location: West Orange
Posted on: September 19, 2022

Job Description:

Assistant General ManagerJob Purpose:The Assistant General Manager supports the General Manager or Operating Partner in managing the overall operations of the bakery-cafe to ensure company standards are maintained and continually improved. They are responsible to assist in coaching and developing the team, creating a differentiated guest experience, growing sales and maximizing profitability. They assist in creating a culture of professionalism, teamwork, hospitality and Panera Warmth through owning the cafes people responsibilities.
Duties & Responsibilities:
Maintain Quality Bakery-Cafe Operations While Ensuring Guest Satisfaction

• Demonstrate leadership and effective planning in staffing, scheduling, people development and succession planning.
• Assist the General Manager or Operating Partner in maintaining accountability for the success of the cafe by making key-decisions and solving problems.
• Act as a role model and demonstrate professional behavior to cafe team as well as to guests.
  • Uphold and coach achievement of Food Safety standards.
  • Upgrade and improve cafe operations when needed, maintain quality of product and service.
  • Adhere to cafe systems and processes to accomplish day-to-day operations.
  • Follow company policies and procedures and comply with all state and federal regulations.
  • Coach and follow up with team members to ensure the cafe adheres to operational standards.
    • Safeguard the team by maintaining a healthy and safe workplace, environment and culture.Management and Development of Team Members
      • Assist the General Manager in supervising the overall operation of the cafe.
      • Hire, train, motivate and manage performance of Retail Team Members to ensure the cafe is staffed to ensure quality standards and exceptional guest service.
      • Coach and delegate to Team Managers and team members in order to build subject matter experts within the cafe teams for career development and cafe succession planning.
        • Oversee the QHC process alongside the General Manager, rewarding and recognizing Team Members including comprehensive compensation planning and career pathing.Financial Contribution
          • Execute company and cafe strategies for sales growth and flow through.
            • Manage Team Member labor and help cafe maintain profitability.
            • Assist General Manager in maintaining cafe costs and inventory.Working Conditions:
              • This role requires flexible hours including nights and weekends in a faced paced environment with shifting priorities.
              • This role requires the ability to keep cool under pressure and deal with multiple types of people in a calm and fair manner.
              • While performing this job, the incumbent is regularly required to stand, sit, talk hear in a loud environment.Qualifications:
                • Actively taking part in Career Path towards becoming a General Manager and, where possible, willing to relocate.
                • Successfully managed through and be certified in all Team Manager areas of responsibilities (Channel, Food, etc.).
                • Shown demonstrated ability to drive positive results and understanding of the business.
                  • Completed Certified Manager Program.
                  • Demonstrated an ability to run great shifts and coach team members.
                  • ServSafe certified.
                  • Minimum age - 18 years of age.
                  • Ability to pass background check.601465 West Orange, NJ - Prospect Avenue

Keywords: Panera Bread, West Orange , Team Manager, Executive , West Orange, New Jersey