AutoCad / Product Specialist
Location: Mountain Top
Posted on: June 23, 2025
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Job Description:
Clopay (CornellCookson) is a leading manufacturer of commercial
and grille doors. We pride ourselves on delivering exceptional
customer service as well as unsurpassed quality and innovative
products. Our employees are the cornerstone of our success and we
are looking for dynamic individuals to join our team. We have an
excellent opportunity for an AutoCAD/Product Specialist in our
Mountaintop, PA facility. Summary: Drive demand for Clopay
(CornellCookson) products. Respond to web, email and phone call
inquiries to provide design support for the architectural and
design community, ensuring that the best solution is given to the
architect. Obtain the maximum information on the project, complete
drawings, specifications and facilitate obtaining the bid date so
that we maximize our chances of bidding, winning and shipping the
project. Responsibilities/Principal Duties: Reactively respond to
architects. Provide design and technical support to architects and
other design personnel for both coiling and sectional products,
mainly during design phase, but could also be during construction.
Ask pertinent questions and prescribe the best product for each
application, using new products and unique options wherever
possible. Reach out for help with other more experienced personnel
where necessary. For each interaction, strive to provide a 'design
assist' - a specification and detailed drawing to enable the
architect to use on their project. Ensure that the specification is
written so that Clopay (CornellCookson's) products are difficult
for competitors to bid. Aim for sole specification, basis of
design, design listing in that order. Record interactions with
architects and designers in the CRM, design assists, construction
projects, obtaining as much information as possible to facilitate
getting a solid bid date. Record in CRM, and feed any outside
information back to lead coordinator. Continually improve product
and application knowledge by consulting on projects with others in
the group. Pass on more complex projects where identified and
appropriate to more senior personnel. Complete drafting/design work
passed to the department from our Product Reps, Complete
specifications and other design related inquiries where necessary.
Job Knowledge, Skills & Abilities: Architectural Sales and Customer
Service: Technical sales, architectural sales, customer service and
sectional/garage door experience preferred. Respond appropriately
to customers with a sense of urgency. Keep the customer fully
informed on the progress. Ability to build rapport with customer,
to ensure customer returns for the next project. AutoCAD:
Demonstrates a strong understanding of construction plans and
ability to read blueprints. Proficient with AutoCAD.
Communication/Cooperation: Excellent communication and
interpersonal skills a must. Teamworking skills are essential -
within the group and across all functions within the organization.
Writing and speaking skills are important. High attention to detail
and correctness is essential. Self-Aware and Thirst for Knowledge /
Product and Construction Knowledge: Since the product is so
technical and the applications so specific, an applicant must be
self-aware on their product and application knowledge and balance
seeking help when required vs finding a solution. Must be capable
of proactively increasing their product and construction process
knowledge. Organizational Skills : Capable of managing multiple
inquiries and design assists simultaneously using MS Outlook and
CRM. Qualified candidates must possess the following minimum
qualifications: Associates or Bachelor's degree in Mechanical
Engineering, Mechanical Engineering Technology, related field, or
equivalent experience Solid drafting skills (AutoCAD) essential
Revit/BIM experience ideal, (release 2013 or later is essential).
Knowledge of company products, materials, fabrication processes and
the Product Engineering process is an advantage. Working knowledge
of MS Office (Outlook, Word, Excel etc.) Knowledge of CRM systems
an advantage. We offer a competitive salary and a very
comprehensive benefits package, including 401K, paid holidays,
sick, and vacation time. Equal Opportunity Employer, providing a
drug-free work environment.
Keywords: , West Orange , AutoCad / Product Specialist, Engineering , Mountain Top, New Jersey
