Customer Service Representative

Company: Aston Carter
Location: Rahway
Posted on: January 14, 2026

Job Description:

Job Description Job Description Job Title: Customer Service Representative Location: Rahway, NJ Pay: $50,000 - $60,000 A highly reputable manufacturing company is looking for a Customer Service Representative to join their team! This role includes a large range of duties including but not limited to B2B customer service, entering purchase orders into company system, attending production meetings, utilizing the company's ERP system, Microsoft excel and much more! Job Description: Produce and negotiate customer quotations and proposals. Calculate estimated prices for potential orders by using knowledge of company prices and/or utilizing previous orders for each customer. Process customer orders Receive purchase orders from customers and review them to ensure pricing, revision level on drawing, shipping information, and other aspects of the order are correct before giving the purchase order to the Office Assistant to be entered in IQMS. Responsible for entering Purchase Orders into IQMS system, as needed. Communicate with the customers about any discrepancies on the purchase orders, quotations, drawings, or any other document and information pertaining to that customer. Work closely with Master Scheduling department, and other departments as necessary, to follow up on the status of all orders to ensure that they are moving through the system in a timely manner. Attend daily production meetings. Ability to solve problems and find answers to questions independently through using materials, documents, databases, and previous knowledge. Perform Receptionist duties when Receptionist is out, including, but not limited to, answering phones, transferring calls, and monitoring the front entrance. Assist Receptionist with end of the year filing. Perform other related duties as assigned by management. Additional Skills & Qualifications 3 years of experience in customer service. Experience in the manufacturing industry providing customer service Benefits : Great benefits package Work life balance Clear career growth path INTERVIEWS HAPPENING THIS WEEK This position is moving extremely fast as this is an urgent need for the client. If interested, please send over your most up to date resume along with your availability for a 10-minute phone call to dyseidenberg@ astoncarter.com Job Type & Location This is a Permanent position based out of Rahway, NJ. Pay and Benefits The pay range for this position is $52000.00 - $62400.00/yr. Dental, Vision, Health, 401K, Paid Holidays Workplace Type This is a fully onsite position in Rahway,NJ. Application Deadline This position is anticipated to close on Jan 15, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Keywords: Aston Carter, West Orange , Customer Service Representative, Administration, Clerical , Rahway, New Jersey