Food Service Director
Company: Culinary Services Group
Location: Newark
Posted on: April 25, 2024
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Job Description:
Job Type Full-time Description Are you a driver of operational
performance who enjoys coaching others to achieve success? Culinary
Services Group is hiring a Food Service Director to oversee the
management of our food service operation. This role is responsible
to ensuring client satisfaction through excellent customer service
and food quality, developing and training team members to ensure
their success, and managing the facility budget for food costs,
supplies, and labor. Our ideal candidate has hands-on experience in
an institutional or healthcare food service environment with
knowledge of best practices in purchasing, food production, tray
assembly, cash operations, budgeting, managing, and training.
Responsibilities: Ensure client satisfaction to support CSG's
mission to improve the quality of life of those we serve. Develop,
plan, and implement special dining and food related promotions to
create a fun environment for customers. Ensure quality and accuracy
of the dietary department. Make strategic hiring decisions to
ensure that team members are placed in the positions that best fit
their skill set. Reduce turnover and promote employee engagement
that align with CSG's core values. Provide high customer service
and ensure all food and menu items meet both CSG and client
expectations. Manage the facility budget (food cost, supplies, and
labor) through effective cost control procedures. Provide a quality
dining experience that exceeds customer expectations. Promote and
provide a work environment of teamwork and respect amongst
employees, integrity, world class customer service, financial
responsibility, and continual pursuit of excellence. Follow all
outlined Company, State, Federal and other applicable health and
safety regulations in connection with food service, equipment use
and personal hygiene. Provide support, encouragement and
recognition when needed to team members. Administer performance
reviews to ensure team members are given timely feedback to address
work performance. Ensure proper and adequate training and
development of all department team members. Build customer loyalty.
Meet with residents and other appropriate individuals as necessary
to determine specific needs. Maintain a positive working
relationship with the facility with high visibility. Promote and
comply with workplace safety as outlined by CSG and other
appropriate regulations by law. Monitor and validate all HACCP
policies and procedures are completed and oversee the flow of food.
Promote and enforce CSG's safety program and requirements. Ensure
kitchen and dining rooms are neat and organized. Promote proper
handwashing, equipment sanitizing, etc. Manage the financial
performance of your account to assist CSG in its profitability.
Comprehend, comply, support, and administer all company rules,
procedures, and policies with regards to operation, accounting,
human resources, and payroll. Maintain appropriate staffing levels
as per budget guidelines. Facilitate production levels with proper
food accounting procedures and techniques. Must be able to work
flexible hours, weekends and holidays. This position may be called
upon to perform other duties and tasks as determined by CSG
leadership. Requirements Our Ideal Candidate will have: High School
Diploma or G.E.D required; Culinary Degree is preferred. ServSafe
Certification required Certified Dietary Manager (preferred) and/or
other jurisdiction certifications 5+ years of experience in
institutional and/or healthcare food service environment with
purchasing, food production, tray assembly, cash operations,
budgeting, managing, and training experience. Join a rapidly
growing company on a mission to improve the lives of others.
Culinary Services Group is recognized as a Top 50 Contract Food
Service Management Company, specializing in senior care
communities, hospitals, and behavioral healthcare services. We are
seeking professional team members to drive the reputation of our
company through operational leadership and performance coaching.
Our employees enjoy career development opportunities and generous
compensation. Work for a company that values integrity! Culinary
Services Group is an Equal Employment Opportunity employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sexual orientation, gender
identity, sex, age, national origin, disability, protected veteran
status, and or any other status protected by federal, state, or
local law. Employment Type: Full Time
Keywords: Culinary Services Group, West Orange , Food Service Director, Hospitality & Tourism , Newark, New Jersey
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